Plan your Visit

You can purchase tickets online with your computer, smartphone, or tablet by clicking here. You may also purchase tickets at the Box Office at One World Trade Center, 117 West Street New York, New York 10007. The Box Office is located at the corner of West and Vesey Streets, inside the main Observatory entrance.

For the most up-to-date prices and ticket types available, please click on Buy Tickets at the top of the page. Prices are subject to additional fees. Guests must be at least 17 years of age or accompanied by an adult at all times. Additional ticket packages and add-on experiences such as the One World Explorer and SEE FOREVER™ Imaging are available for an additional fee.

Your admission is reserved for the time and date printed on the ticket. Arrive at your specified time and proceed to the observatory entrance. You must have a ticket to visit the Observatory. We encourage you to purchase tickets online in advance here. Combination tickets include priority lane access for security, elevator, and exit with your timed arrival. The All-Inclusive ticket includes priority lane access as well as arrival at any time during your selected day.

The Box Office is located at: One World Trade Center, 117 West Street, New York, New York 10007. The entrance to the Observatory is located on the West Plaza located alongside West Street at the Northwest corner of the World Trade Center site and is bordered by Vesey Street to the North.

The One World Observatory experience is so much more than a view and includes access to the SKYPOD ELEVATORS, CITY PULSE, SEE FOREVER(TM) THEATER, SKY PORTAL, special exhibitions VOICES and FOUNDATIONS and ONE Mix, ONE Dine and illy Caffe & Gelateria food and beverage establishments.

New York City does experience inconsistent weather conditions from time to time. However since weather conditions fluctuate and visibility can improve very quickly, we advise all of our guests to arrive for their ticketed time. One World Observatory tickets are sold on a non-refundable basis. However upon request, and upon the rare occasion of zero visibility, and at the discretion of the Observatory, a voucher may be issued for each un-used ticket allowing for re-entry on another date and time within 14 days, subject to availability.

Late arrivals will be accommodated based on capacity – you may be required to wait until the first possible open time slot. We encourage you to arrive at your scheduled time to avoid any delays.

You should allow approximately 45 minutes to 1-hour to complete your visit.

In addition to our timed tickets, One World Observatory does have a limited number of upgrade ticket options. These options include Priority Access tickets. Please click here for a full listing of options.

One World Observatory has an ongoing commitment to achieve the highest levels of satisfaction for all aspects of the guest experience.  As part of these efforts, we are dedicated to offering a quality visiting experience to guests with disabilities that is full, equal to that provided to guests without disabilities.  To that end, One World Observatory’s exhibits and amenities are accessible to individuals with disabilities.  Guests requiring assistance e.g., auxiliary aids or services, should contact Guest Services at (844) 696-1776 in advance of their visit.

One World Observatory is wheelchair accessible. There is an accessible pick-up/drop-off location along West Street north of Vesey Street, at which point guests may proceed to the West Plaza Entrance.

Alternatively, guests can access the Observatory from inside the World Trade Center Oculus.

Yes, we encourage all guests to take as many personal photos or video with hand-held devices as they would like. Please post to social channels tagging the Observatory @oneworldnyc.

Yes, One World Observatory’s See Forever Imaging offers souvenir photos. Our photo area is located on the 101st floor. Purchase your photos as you exit the Observatory.

DSLR cameras and flash pieces are permitted. However, any other professional photographic equipment, video cameras, recording devices, tripods, lights, and other such equipment are not permitted. For Press or Media inquiries, please contact press@oneworldobservatory.com at least 4 weeks in advance. The Observatory reserves the right to refuse any such request for any reason in the Observatory’s sole discretion.

We recommend purchasing a ticket for at least one hour before sunset.

No, luggage is not allowed in the Observatory. Only bags/backpacks/packages no larger than 25” high x no more than 17” wide and no more than 9″ deep are permitted.  One World Observatory reserves the right to refuse entry to any article at our discretion.  We do not have lockers or storage capabilities for your personal items.  For a complete list of prohibited items, click here.

No, unfortunately, the stairs are not available, for guest use, except in an emergency. All guests must access the Observatory by elevator.

There are absolutely no firearms permitted.
For a full listing of our Observatory Guest Code of Conduct, please click here.

Yes, all guests must submit to a security screening prior to entering the Observatory. Please click here to view our Guest Code of Conduct. For a listing of prohibited items, please click here.

One World Observatory is now accepting advance reservations for Tour and Travel Professionals. Groups of 20 or more may be eligible for special group rates. For more information, please click here to visit the Groups Ticket Page.

Yes, the Observatory offers a VIP Tour that includes expedited entry to the attraction. To book the date and time of your tour, click here.

The Observatory offers One World Explorer, an enhanced audio/visual experience in place of a traditional audio tour. One World Explorer is a unique view-enhancing, iPad application offering virtual helicopter tours of New York’s most iconic sights. The spectacular view seen from the Observatory is brought up-close in an interactive, sight, and sound experience where users simply scan the skyline and choose the sights they wish to explore.
For full details, please click here.

Please fill out our donation inquiry form here.

Yes, One World Observatory is a premiere host of special events. To inquire about special events at One World Observatory, please send an email to events@OneWorldObservatory.com.

Yes, our dining level is located on the 101st floor and can only be accessed by those guests holding tickets to the Observatory. Learn more here.

For parties of up to six (6) Guests, you may book your own reservation through Open Table. Reservations may be made up to 30 days in advance.

Yes, in addition to our restaurant ONE Dine, there is also a cafe with grab go bites, coffee, and pastries.

When identification signifying membership is presented in person to the Box Office or Guest Relations, One World Observatory box office agents will provide 50% off full-priced STANDARD EXPERIENCE admission packages for the service member and 20% off for up to four accompanying guests. ACTIVE & RETIRED service members from the following agencies are eligible for this special discount program:  members of the United States Military Services, the New York City Police Department, Fire Department, and Emergency Medical Services (Public Agency). One World Observatory endeavors to make this special promotion available every operating day, however, we remind our guests that all admission discount programs are subject to availability and limitation.

One World Observatory – including our retail shop, restaurant, café, bathrooms, and venue – are ADA accessible to guests who use wheelchairs or need special services.

Our team is happy to assist with access throughout the attraction, but they are not permitted to lift guests in and out of their assistance device.

Yes – we are located near several accessible Subway stations, bus routes, as well as the World Trade Center PATH station. Learn more about how to get here.

Upon arrival, if you need accommodations or have any questions, please visit our Guest Services office before the security checkpoint. Or, please feel free to contact our Guest Services team.